
On April 4, 2024, the Federal Communications Commission (“FCC”) adopted new rules updating the Telephone Consumer Protection Act’s (“TCPA”) requirements regarding a consumer’s ability to revoke consent to receive calls and messages (collectively “messages”). Generally speaking, the TCPA in part restricts messages sent using an automated telephone dialing system absent the organization obtaining the necessary prior consent from the consumer. Importantly, the rules (1) further clarify the ways in which a consumer may revoke consent; (2) require that organizations honor requests within a reasonable time; and (3) clarify the process by which organizations can confirm the scope of a consumer’s request to revoke consent to receive further messages. We unpack these key developments in more detail below.Continue Reading FCC Provides Long-Awaited Clarification on Revocation of Consent